This policy explains what information we collect when you use Operator 100, how we use it, and the choices you have. We keep this simple because we're not interested in your data for anything other than running your membership and improving your experience.
Operator 100 is a membership program operated by Studio Fly. When this policy says "we," "us," or "our," it means Studio Fly and the Operator 100 program.
You can reach us at hello@thestudiofly.com with any questions about this policy.
We collect information you give us directly when you sign up or use the program:
We also collect information automatically when you use the site:
We do not collect, store, or have access to your full card number, CVV, or billing address. Stripe handles all payment data and is PCI-DSS compliant.
We use your information to:
We do not sell your personal information to third parties. We do not use your information for advertising outside of Operator 100 communications.
We share your information with a small number of services that help us run the program:
Each of these services has its own privacy policy and handles your data according to their own terms. We only share what is necessary for each service to function.
We may also disclose your information if required by law or to protect our rights, property, or safety.
You have control over your information:
To exercise any of these rights, email us at hello@thestudiofly.com.
We keep your account information for as long as your membership is active. If you cancel, we retain basic records (name, email, purchase history) for up to 3 years for accounting and legal purposes, then delete them.
You can request earlier deletion by emailing us directly.
We use HTTPS encryption on all pages, and payment processing is handled entirely by Stripe using industry-standard PCI-DSS security. We do not store card details on our servers.
No system is completely secure. If you have concerns about your account security, contact us immediately.
Our site uses minimal cookies — primarily to keep you logged in and to understand how the site is being used (page views, traffic sources). We do not use advertising cookies or sell cookie data.
If we make significant changes to this policy, we'll notify you by email before the changes take effect. The "Last updated" date at the top of this page reflects the most recent version.
If you have any questions about this privacy policy or how we handle your data, email us at hello@thestudiofly.com. We'll respond within 2 business days.